Colchester JobServe Community Stadium Print

We are delighted to be using
Poster Kingz for our delivery partner for this product. The team there provide all tracking and customer service for this product.

Thank you for choosing Poster Kingz UK! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy.

Shipping Methods

We offer the following shipping methods:

1. Standard Shipping: Estimated delivery within 2-4 business days.
2. Express Shipping: Guaranteed delivery within 1-2 business days.

Please note that the delivery times are estimates and may vary based on your location, shipping carrier, and other factors.

Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated based on the Price of your order and the shipping method selected. You can view the shipping costs at checkout before completing your purchase.

International Shipping

We are pleased to offer international shipping! International orders may be subject to customs duties, taxes, and fees levied by the destination country. The recipient of the order is responsible for all import duties and taxes. Customs policies vary widely from country to country, so please contact your local customs office for more information.

Free Shipping

We offer free standard shipping on orders over £30 (excluding taxes and discounts). Free shipping will be applied automatically at checkout.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your order by clicking on the provided link or by visiting the carrier's website.

Undeliverable Packages

If a package is undeliverable for any reason, we will attempt to contact you to resolve the issue. If we are unable to reach you, the order will be canceled, and a refund will be issued, excluding shipping charges.

Shipping Delays

While we make every effort to ensure timely deliveries, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues. We appreciate your understanding in such situations.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at [your email address] or [your phone number].

Thank you for choosing Poster Kingz UK!

Poster Kingz UK,  Danebury Way, Cawston, CV22 7YB

Sales@posterkingzuk.com

We want you to be completely satisfied with your purchase from Poster Kingz UK. If you are not satisfied for any reason, we offer a hassle-free return policy to make your shopping experience enjoyable. Please read our returns policy carefully to understand your options.

Returns and Exchanges

1. 15-Day Return Policy: You have 15 days from the date of purchase to return an item for a refund or exchange.
2. Items Eligible for Return:The item must be in its original condition, unused, and in the same packaging.Apparel must be unworn and include the original tags.goods must be unopened and in their original packaging.
3. Non-Returnable Items:Gift cardsDownloadable software products

How to Initiate a Return

1. Contact Customer Service: To initiate a return, please contact our customer service team at sales@posterkingzuk.com. Provide your order number, the item you want to return, and the reason for the return.
2. Return Address: Once your return request is approved, you need to return your item to: Poster Kingz LTD, 4 Danebury Way, Cawston, Rugby, CV22 7YB
3. Packaging: Pack the item securely in the original packaging, if possible, and include the Order number. Ship the item to the address provided above..

Refund Process

1. Inspection: Upon receiving your return, we will inspect the item to ensure it meets the return eligibility criteria.
2. Refund or Exchange: If the return is approved, we will process a refund to your original method of payment. Alternatively, you can opt for an exchange.
3. Processing Time: Please allow 3 to 5 business days for the refund to be processed. The processing time may vary depending on your payment method.

Return Shipping Costs

1. Defective or Incorrect Items: If the return is a result of our error (defective item or incorrect order), we will cover the return shipping costs.
2. Change of Mind: If the return is due to a change of mind, you are responsible for the return shipping costs plus original shipping will not be refunded.

Damaged or Lost Items

1. Damaged Items: If your item arrives damaged, please contact us immediately. Provide photos of the damaged item and packaging, and we will arrange for a replacement or refund.
2. Lost Items: If your item is lost in transit, please contact the shipping carrier to initiate a claim. We will assist in the process and work towards a resolution.

Contact Us

If you have any questions or concerns about our returns policy, please contact our customer service team at sales@posterkingzuk.com.

Thank you for choosing Poster Kingz UK!